The burgers are by far the most popular item on the menu and are chargrilled, 100% family farm raised Niman Ranch Beef- ground fresh daily. One of their signature burgers is the green chili cheeseburger ($8.99) with jack cheese, lettuce, grilled onions, salsa verde, charred Jalapeño mayo on a toasted egg bun. Once chargrilled and assembled, all burgers are given a quick steam in a contraption that softens up the egg bun.I ordered the Cheeseburger ($7.99) medium-rare, however, the first one came out medium well- their standard doneness- so I sent it back and asked for it medium-rare again. I was sitting at the bar overlooking the kitchen and watched as they prepared my second burger. The burger went on the grill and one minute ran into another, then three, flip and repeat...and it was again being overlooked right before my eyes. The cook didn't even poke the meat to check for doneness, which should have been a given since I just sent the last one back...but instead it arrived at my table- well done again- sans the quick steam.
Apart from my 2 returned burgers, what I did eat was acceptable but it definitely would have been a better experience if I got it the way I ordered it. Gott's normally has a good reputation for their burgers and is often rated as one of San Francisco's best...but not on this day.
Aburgeraday rating: 6/10